FAQs

Do Canadians really say "eh"?

We do. Much more than we think. It's kinda embarrassing.

What is your Refund/Exchange Policy?

Because your apparel is generated when you order, at this time, we are only offering store credit for product that arrives to you already damaged. We don't have a Repository for unloved orders, so Resale would not be practicable.  Still, we're not dicks. If you are unhappy with your order, contact us and we'll figure something out!

Why are your "human" model mock-ups... all skinny and White? 

Because that is what is offered by our drop ship partner. Where possible, we just provide a 3D mock-up. One of these days, when our empire has grown, we will be able to have more power in the manufacturing and marketing process. For now, we are using what is available for our purposes and cost effective.

So...your sizing...is what?

Sadly, our drop ship partner does not use North American or EU sizing. That's why we have added sizing notes to each listing. For every listing, at least one Beava Diva has ordered a test and we base our sizing notes on our own measurements and observations. Because we don't trust anyone either.

Are you cat or dog people?

One Beava Diva is a dog person who likes cats. The other is a cat person who likes dogs. And fish. And reptiles, amphibians, and some insects and arachnids.